dSONIQ uses the personal data to create accounts and allow users to register their products, to process transactions, to operate and optimise our Services, to provide you with a safe, smooth, efficient and customized experience, to fulfill specific requests and to send its customers other account-related information.

In addition, the personal data provided to dSONIQ will allow it to send the users messages regarding, among other things, updates, new products, features, enhancements, special and promotional offers, upgrade opportunities and events of interest.

dSONIQ may also use personal data to

  1. Better understand the behavior and preferences of its customers;
  2. Identify, suggest and enable communication and connections with other dSONIQ users and personalise our Services;
  3. Provide technical support and respond to inquiries;
  4. Help create a safer and more trusted environment for our customers by preventing fraud or potentially illegal activities;
  5. Deliver and enforce our Terms of Service;
  6. Target and serve static and dynamic advertising;
  7. Solicit input and feedback to improve dSONIQ products and Services and their content;
  8. Ensure proper functioning of our products and Services;
  9. Manage and deliver contextual and behavioral advertising;
  10. Administer surveys or other promotional activities or events sponsored or managed by us or our business partners;
  11. Comply with our legal obligations, resolve any disputes we may have with customers;
  12. Enforce our agreements with third parties and conduct research.

The type of personal data collected in accordance with the Service may vary depending on the activity and may include:

  1. First and last name (or the name you have associated with your device);
  2. Telephone number;
  3. Transaction identifiers for purchases;
  4. Email address used to login the dSONIQ account;
  5. Profile picture;
  6. Age and date of birth;
  7. Gender;
  8. Information about the hardware you may own;
  9. Country;
  10. If applicable, physical geolocation and that of the devices you use to access our Services;
  11. Occupation (e.g. studio engineer, live sound engineer);
  12. Audio software used (e.g. Pro-tools, Live)
  13. Language;
  14. zip code;
  15. area code;
  16. Time zone where a Service is used;
  17. Information about the computer used;
  18. software and platform used;
  19. Incident data;
  20. Internet Protocol (IP) address;
  21. Network Media Access Control (MAC) address and connection;
  22. Browser type and language;
  23. Referring pages, landing pages, exit pages and URLs;
  24. Number of clicks;
  25. Domain names;
  26. Pages viewed and the order of those pages;
  27. Statistics about your interactions with the Service, the amount of time spent on particular pages, and the date and time of this activity
dSONIQ may also receive public information from third parties in connection with market and demographic studies and/or data that dSONIQ may use to supplement personal information provided directly by the customer.

dSONIQ gathers certain non-personal identification information and stores it in log files when you interact with dSONIQ Websites. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect Personal Information to information gathered in our log files as necessary to improve dSONIQ services for individual customers. In such a case, we would treat the combined Information in accordance with this privacy policy.

dSONIQ may send periodic emails. The email address Users provide for order processing will be used only to send them information and updates pertaining to their order or to respond to their inquiries, requests or questions. Users who decide to opt into dSONIQ mailing list will receive emails that may include company news, updates, related product or service information, etc. Users who wish unsubscribe from the list may do so at any time by following the detailed instructions found at the bottom of each email they receive from dSONIQ.

dSONIQ will not retain personal data for longer than is necessary for our business purposes or for legal requirements.

In addition to the direct Service, dSONIQ uses personal information that people voluntary provide to:

  1. Reply to user's request of information regarding dSONIQ products and services;
  2. Allow candidates to apply for a job through dSONIQ site.
In all cases of data access and collection, the information provided will not be disclosed, rented, loaned, leased, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose stated herein.


As part of its international operations, dSONIQ may transfer personal data to its Affiliates from time to time for our legitimate business purposes.

dSONIQ transfers personal data to a third country only if the controller or processor has provided appropriate safeguards, and on condition that enforceable data subject rights and effective legal remedies for data subjects are available.

Personal data collected may also be processed by dSONIQ employees operating outside of the EU or one of its Affiliates or vendors. This staff may be engaged in processing transactions and payment details or provisioning support services. dSONIQ vendors are carefully vetted through a vendor assessment procedure and are legally committed to comply with relevant regulations.

dSONIQ does not share personal information with third parties for their direct marketing purposes unless upon specific consent to such disclosure.

dSONIQ may pass Personal Information to third parties who help dSONIQ to maintain, administer or develop the site, such as sending out newsletters or surveys. dSONIQ may share Users' information with such third parties, for those limited purposes, for a limited time and only subject to Users' permission.

dSONIQ discloses Personal Information to third parties only if they have satisfactory measures to protect Personal Information.

dSONIQ may include or offer links to third party products or services. dSONIQ does not control the content or links that appear on such other sites and is not responsible for the practices they employ. These parties should have separate and independent privacy policies, and dSONIQ has no responsibility or liability for the content and activities of these linked sites.


dSONIQ is committed to protecting the privacy needs of children and encourage parents and guardians to take an active role in their children's online activities and interests. dSONIQ does not knowingly collect information from children under the age of 13 without their parents' or guardians' consent. dSONIQ relies upon the accuracy of information provided by the controller to determine age.


Private data is collected and processed by dSONIQ only upon specific consent of the data subjects, unless another legal basis applies.

dSONIQ maintains accurate customer records.

Data subjects may request to modify their Personal Information at any time by submitting a request through the support portal.


dSONIQ supports the Data subjects' "Right to be forgotten".

Data subjects may request to remove their Personal Information at any time by submitting a request through the support portal.

dSONIQ may be required to retain some information for legal or other reasons as follows:

  1. dSONIQ will retain customer's purchase history as required by any applicable laws.
  2. dSONIQ may be required to retain information regarding participation in demos in order to prevent fraud and abuse of our demo programs.
Private information may be received from social networks. Once dSONIQ receives the information from a social network, that information is stored and used by dSONIQ in accordance with this Privacy Policy and Terms of Service, and you may access and update that information as described above. Accounts created with dSONIQ are considered active until dSONIQ receives a user request to delete them or deactivate them.

To manage the information dSONIQ receives about its users from social networks like Facebook, users will need to follow the instructions at the relevant sites for updating your information and changing your privacy settings.


dSONIQ follows appropriate data collection, storage and processing practices and suitable security measures in order to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and all other data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a secured SSL communication channel and is encrypted and protected with digital signatures.


dSONIQ has the discretion to update this privacy policy at any time.

For any questions, comments or concerns regarding our Privacy Policy or any other questions, please contact dSONIK via e-mail: [email protected]
All notifications provided by you or required from you in accordance with this Privacy Policy must be in writing and addressed to: [email protected]